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Service delivery, booking and billing in one system


Esrap helps service companies link service provision, billing, customer information and work processes into one clear whole.


Let's discuss in more detail 

Who is it for?


Esrap is suitable for service companies where work is based on projects, time accounting and customer-based services, and where a clear overview of work, time consumption and results is important.

It is especially suitable for companies that want to reduce manual work, tie work, invoicing and customer information into one system and create a better basis for growth.

Ilu- ja heaoluteenuse osutamine broneeringu alusel salongis

Beauty and wellness services

Suitable for services where work is based on bookings, customer communication and quick billing. We help bring service and background work into one system without excessive complexity.

Main focuses
  • Reservations
  • Customer information
  • Billing

Let's check the fit ->

Remondi- ja hooldusteenuse tööde haldamine ja ajakulu jälgimine süsteemis

Repair and maintenance services

Suitable for companies where work execution, time consumption and invoicing must be linked. We help create a solution that supports both the day-to-day service and the management view.

Main focuses
  • Work and time consumption
  • Billing
  • Profitability

Let's check the fit ->

Välitööde planeerimine ja juhtimine objektil teenuseettevõttes

On-site and field service businesses

Suitable for companies where the work takes place at the customer's place or on the site and needs better planning, performance monitoring and connection with billing.                    

Main focuses
  • Field work
  • Planning
  • Billing

Let's check the fit ->

Typical problems


In service companies, the main bottlenecks arise when service provision, customer information and billing no longer work in the same logic.

Booking and work planning is fragmented

Work schedules and work distribution are not transparent

The calculation of working time is not accurate and is not related to billing

The progress of projects and works is not clearly traceable

How Esrap helps


Esrap helps adopt Odoo in a way that supports the actual work organization of a service company without having to redesign the entire business at once.

Let's start with the most critical process

We agree on a clear scope of work and stages

We connect service provision, customer information and billing into one system

We'll get the solution up and running and support you with the next steps


What a well-implemented Odoo provides in a service company


A well-implemented Odoo provides more control, less manual labor and a better foundation for growth in a service company.

A clear overview of works and projects

All projects, tasks and their status are visible in one system.

Management becomes more transparent and decisions are based on real data.

More efficient planning and resource management

Work schedules, bookings and work distribution are consolidated in one logic.

The risk of conflicts and double bookings is reduced.

More accurate calculation of working time

Working hours are related to specific projects and jobs.

This allows for more accurate billing and better profitability analysis.

More automatic and correct billing

Offers, completed work and invoices move in one workflow.

The possibility of handwork and errors in billing is reduced.

Unified customer information and work history

All customer-related information, communication and work done are in one place.

This improves service quality and customer relationship management.        

A scalable solution for business growth

New services, employees and projects can be added without rebuilding the system.

The solution grows with the company's needs.

What a well-implemented Odoo provides in a service company


A well-implemented Odoo provides more control, less manual labor and a better foundation for growth in a service company.

A clear overview of works and projects

All projects, tasks and their status are visible in one system.

Management becomes more transparent and decisions are based on real data.

More efficient planning and resource management

Work schedules, bookings and work distribution are consolidated in one logic.

The risk of conflicts and double bookings is reduced.

More accurate calculation of working time

Working hours are related to specific projects and jobs.

This allows for more accurate billing and better profitability analysis.

More automatic and correct billing

Offers, completed work and invoices move in one workflow.

The possibility of handwork and errors in billing is reduced.

Unified customer information and work history

All customer-related information, communication and work done are in one place.

This improves service quality and customer relationship management.        

A scalable solution for business growth

New services, employees and projects can be added without rebuilding the system.

The solution grows with the company's needs.

Odoo modules for a successful service company


In a service company, the focus of the solution depends on whether the service is project-based, can be booked or is carried out as field work at the customer's location.

From lead to order

CRM and Sales help link inquiries, offers and orders into one flow.

Service performance and time spent

Project and Timesheet help to manage work execution, time consumption and profitability.

Management of field work

Field Service helps to manage the works performed at the client and their execution.

Billing and financial view

Invoicing and Accounting help tie sales, payments and billing into a single workflow.

Planning and resources

Planning helps to better manage the workload of jobs, people and shifts.

Reservation-based services

Appointments helps manage time and resource based service bookings.

Odoo modules for a successful service company


In a service company, the focus of the solution depends on whether the service is project-based, can be booked or is carried out as field work at the customer's location.

From lead to order

CRM and Sales help link inquiries, offers and orders into one flow.

Service performance and time spent

Project and Timesheet help to manage work execution, time consumption and profitability.

Management of field work

Field Service helps to manage the works performed at the client and their execution.

Billing and financial view

Invoicing and Accounting help tie sales, payments and billing into a single workflow.

Planning and resources

Planning helps to better manage the workload of jobs, people and shifts.

Reservation-based services

Appointments helps manage time and resource based service bookings.

Interested?

Ask for clarifications or additional information about our solutions for service businesses.

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